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A Required Service Option (previously known as a parent service) allows you to restrict a service you offer through the use of subscriptions.
Much like Subscription Dependant Pricing this can be used to tailor offerings to your different customers. Unlike Subscription Dependent Pricing this service allows you to completely hide non applicable services from customers rather than just changing their pricing.
This can be useful, for example, when you have different types of customers on your yard (e.g. DIY & Full Livery). For each type of customer you will have different services you want to offer to them and now with this feature you can reflect this in At The Yard.
This has been possible up to now with the existing parent service feature however it limited you to choosing one type of subscription to restrict your service to. Today we’re launching an expansion on this feature allowing multiple required service options to be added for each service making it overall more useful and more flexible.
For example previously you could have Exercise restricted to only those with a Full Livery subscription. This was fine until you want to make it available to other types of livery (e.g. part livery). With todays release you can now make exercise available to as many types of livery as you want while still restricting it to some.
Setup takes place in the Admin Services View. You can either create a new service or make changes to an existing one. Every service will have a new panel called ‘Required Service Options’, this replaces the existing drop down called ‘Parent Service’.
From here you can add as many option for required services as you wish. In this example we’re making the service available to those who have either Full Livery or DIY Livery.
Your customers will automatically see which services are available to their horse(s). This works even if their horses have different livery types or subscriptions.
As you can see in the above example we have used this feature to make services available to some of the customers’ horses but not all of them.
Ebony (the horse) has a subscription to a Full Livery Package and so has access to book in lessons. Where as their others horses (shown under all horses) have access to all the other services your offer (along with Ebony).