Horse jumping over the text At The Yard
Blog
01 November 2019

Service Assignments

Product Update , Guide

Today we’re releasing a new feature - Service Assignments. This new feature allows you to assign the services that need fulfilling at your yard to the staff members responsible for their completion.

As always, we know that every yard is different. That’s why we’ve added a comprehensive set of assignment types to encapsulate the way you want your yard to work.

Types of Assignments

Assign Once allows you to assign a staff member to a single instance of a request for a service.

Assign For A Subscription allows you to assign the staff member to complete this task for every occurrence in a particular subscription. For example, if a subscription for a Turn Out every Monday, Wednesday and Friday this assignment type will have the staff member complete the task on those three days.

Assign For All A Horse's Services assigns the staff member to complete all the services requested for a horse. This is useful, for example, if you have a staff member dedicated to looking after a particular horse.

Assign For All Requests For A Service assigns a staff member to complete all the requests for a particular service. This is useful if you have specialist staff, such as a dentist or farrier who are the only ones qualified to complete a particular task.

Assign For All Services On A Day assigns a staff member to complete all the services requested on a particular day. This is useful if you're setting up the working rota and want to assign the member of staff who works on that day.

Making & Viewing Assignments

Both making of and viewing assignments is done through the service forecast view

Service Forecast View

From this view you click on any of the Assign buttons shown to you. Your choice of button will effect certain types of assignments.

For example, if you’re making a day assignment the day on which you press the button will set the day you’re making the assignment for.

Likewise, if you’re making a horse assignment the button you choose will select which horse you’re making it for.

Whatever button you click you’ll get the Assignments page (shown below). This page outlines the details of each assignment type so you can always be sure you’re making the correct choice.

From here you can choose the type of assignment you wish to make, for this example we’re going to make a horse type assignment by clicking the Assign For All This Horse’s Services button. You’ll be shown the Assignment screen (shown below). This screen will change slightly depending on the type of assignment your making but the principals remain the same.

The first thing you need to do is choose the user to whom you are assigning the task to. Then the date the assignment starts (and stops) and the days of the week the assignment applies (allowing you to have different weekday and weekend staff for example).

Once you’re ready click Submit and the assignment is complete. You can now return to any of the Forecast views and see the assignments. Each assignment is shown by the staff members personal icon (in the example below the ATY jumping horse).

As you can see everything requested for Ginger The Horse is now assigned to Yard Admin.

Managing Existing Assignments

If you want to make a change to an existing assignment you have two choices.

The first is to simply repeat the process and make a new assignment. The most recent assignment will override older ones and so making a new one will be sufficient (except in certain cases which are explained in the choice screen).

The other is to go under the management tab and click on Assignments. This screen will show you all the existing assignments, allow you to edit them and also to remove them.

The assignments feature is one that’s been requested by lots of different yards so we’re excited to be releasing it.

We’ve got some more tweaks coming soon to allow you to filter the forecasts to the tasks assigned to a particular user along with a few other usability features so check back soon for the next update.

EDIT 06/11/19

The assignment filtering has now been added to the staff calendar view. This will allow you, for example, to see what’s been assigned to a member of staff and more importantly what’s yet to been assigned to anyone.



31 October 2019

Improvements to Payments

Product Update

The only thing in business more important than invoicing is making sure you get paid! That’s why we’ve been working hard on improving payment tracking in At The Yard.

Up to this point payments in At The Yard have been relatively simple. An invoice could be one of three things

  • Unpaid
  • Paid (unconfirmed)
  • Paid Confirmed.

This was fine but it didn't offer yard owners much flexibility or the ability to store a lot of information.

We wanted to improve this whilst still keeping it quick and easy to keep track of who's paid you and who hasn't.

With this aim, at the end of last month, we released an update to payments. This moved the system from only having invoices marked as paid/not paid, to keeping track of individual payments. We can then use this payment information to calculate the paid state of an invoice whilst providing us with the extra information to do more in the future.

Straight away it’s allowed us to add the following:

  1. Multiple Payment Accounts
    (e.g. Bank Account, Cash Account, Clearing Account). Each payment is assigned to an account along with the method of payment.
  2. Split Payments
    If a customer pays half now and half later you can keep track (and follow up if needed).
  3. Dated Payments It’s a small thing but tracking when you're paid is important (and essential under certain accounting schemes).

The update has also expanded where payment details are shown. Allowing you to have the information to hand instead of having to go find it.

Take a look below at a few screenshots showing the changes in this update:

An overview of the updated invoice/payment screen

Detailed breakdown of payments

The new payment recording screen which now allows you to record much more information about the payment

This update also allows us to move forward with our upcoming accounting system integrations. We’re currently testing our Xero integration so if you’re a Xero user please get in touch via our contact page.

P.S. If you've stumbled across this page, have/manage your own livery yard and are not yet a customer we'd love to show you more of At The Yard. Please visit our contact page and get in touch.



24 October 2019

Calendar Forecast Filtering

Product Update

Today we launched a small usability improvement on User & Staff Forecast Calendars. The calendar view offers a broad overview of everything going on at your yard. This is great for getting an overview of everything but sometimes you need to focus in on one area.

For example you might only want to see what services need to be fulfilled today, what bookings do you have in the arenas or perhaps you just want to see what events are coming up.

To make this easier we’ve introduced Calendar Forecast Filtering. You can now visit the key at the bottom of every calendar forecast view. From there you can check and uncheck any type of entry which will show and hide it accordingly.

Let's take a look at this in action:

ForecastFiltering.gif



04 September 2018

New Features in the Horse Database

Product Update

We've recently added some new features to the horse database system.

In this video we will show you how to make the most of them.



05 February 2018

Stock Order Management

Product Update

We've just released an upgrade to the Stock Ordering component of the product management feature. This allows you to use the stock information in At The Yard to help you quickly and easily build an order to send to to your suppliers.

As part of this we've also introduced the ability to track stock deliveries as a way of recording an increase in stock levels without having to do an entire reconciliation. This can be done as part of an existing order or on an individual product at any time.

We're also trying something new - we've put together a video explaining the new feature and how to use it. Let us know what you think.